This policy explains the measures Noxino uses to identify, control and reduce money-laundering risks, particularly in relation to account verification, deposits and withdrawals. Noxino is operated by May Sun Services S.A., which holds B2C licence ALSI-202411025-FI1 from the Anjouan Gaming Authority.
What Is Money Laundering?
Money laundering involves handling money or other property derived from criminal activity in a way that conceals its unlawful origin or makes it appear legitimate.
This can include converting or transferring criminal proceeds, disguising their source or ownership, possessing or using property known to come from criminal activity, or assisting others with those activities. Money laundering can also involve criminal proceeds generated in another country.
Noxino’s AML Obligations
Noxino maintains an AML programme designed to prevent its services from being used for money laundering. The policy references EU Directive 2015/849, Regulation 2015/847, applicable EU sanctions and restrictive-measures rules, and the Belgian Law of 18 September 2017.
Responsibility extends through company management and an Anti-Money Laundering Compliance Officer (AMLCO), who oversees enforcement of AML policies and procedures. Major changes to the AML policy require approval from management and the AML compliance function.
Know Your Customer (KYC) Procedures
KYC is a central part of Noxino’s AML controls. Verification is used to confirm that account information is accurate and that payment methods belong to the person using them.
Noxino operates a risk-based, multi-stage verification process. Checks can become more detailed depending on transaction values, payment activity, the customer’s risk profile and whether information can be verified electronically.
Additional identification, address or financial documentation may be requested where necessary.
Documents Required
Identity verification can require a passport, national identity card or driving licence. Noxino may also request an identity photograph or selfie and additional information to confirm that the document belongs to the account holder.
If an electronic address check cannot be completed successfully, acceptable proof can include a recent utility bill, bank statement or official government document showing the registered address. The document should generally be issued within the previous three months and must be clear and readable.
Evidence relating to a bank transfer, card or other payment method may also be requested when further verification is necessary.
Source of Funds
Noxino may ask for additional information to establish where deposited funds or wealth originated.
The current AML policy specifically identifies deposits above €5,000 as a point at which a source-of-wealth process may apply. The same amount can be reached through one transaction or multiple transactions.
Possible sources include:
- employment
- business ownership
- inheritance
- investments
- family-related funds
The origin and legitimacy of the funds must be sufficiently understood. If they cannot be verified, further evidence may be requested and the account can be frozen while the review takes place.
Transaction Monitoring
Noxino conducts ongoing monitoring to identify activity that appears unusual or inconsistent with a customer’s profile.
Examples can include depositing and withdrawing without meaningful betting activity, attempting to use different bank accounts for deposits and withdrawals, unexplained changes in currency or account behaviour, or activity suggesting that an account may not be controlled by its registered owner.
Automated systems support this monitoring, with employees carrying out additional checks where needed. Higher-risk and suspicious accounts can also be reviewed manually. Transactions may be delayed or restricted while required AML and verification checks are completed.
Suspicious Activity Reporting
Transactions that cannot be reasonably connected to a lawful activity or known source of income may be treated as atypical and referred to the AML function for further review.
The AML team assesses suspicious activity under internal procedures and determines whether a report should be submitted to the relevant Financial Intelligence Unit (FIU). It may also decide whether the business relationship with the customer should be ended.
Where fraud or money laundering is identified, the appropriate authorities may be informed.
Staff Training and Internal Controls
Noxino maintains internal AML controls overseen by management and the AML compliance function.
Employees involved in relevant financial activity receive AML training appropriate to their responsibilities. New employees can also receive AML learning sessions, while the training programme is updated according to regulatory developments and the roles performed by individual staff members.
Internal audits are used to review and report on AML activities.
Player Obligations
Players must provide accurate and current account information and cooperate with identity, AML and source-of-funds checks when requested.
Funds used on the platform must come from legitimate sources. Players must not use an account for money laundering, fraudulent transactions, payment abuse or other unlawful activity, and should not attempt to bypass verification or AML controls.
Where suspicious, fraudulent or unlawful activity is identified, Noxino may restrict or suspend the account, withhold or forfeit funds where permitted by the applicable terms, and report relevant activity to the appropriate authorities.
Contact for AML Enquiries
If you have a question about an AML check, KYC request, source-of-funds review or another compliance matter, contact the support team at [email protected].
Provide the information requested during a compliance review as accurately and promptly as possible. Additional documents may be required before an account or transaction can be cleared.